Contact Us

Business customers

You can call us 24/7.

  • Business sales enquiries: 13 2000
  • Business customer service and billing: 13 2000

If you have a Business Account Executive you can contact them directly or alternatively please call:

  • Billing enquiries and service activations: 13 2253
  • Faults: 13 2999

Or you can contact one of our leaders:

Leadership team

Enterprise and Government customers

If your query relates to a technical fault or a billing issue, please call 1800 730 062.

Use our online form

For identifying solutions to meet your business needs, please contact your Telstra Account Executive.

  • Service Enquiries: 1300 835 787
  • IP Faults: 1800 467 889

Or you can contact one of our leaders:

Leadership team

Compliments and complaints

We love hearing from our customers, so feel free to share your experiences with us. If you’ve had a good experience, we’d like to hear about it. If you’ve had a bad experience, let us know and we’ll try to fix it.

Compliments
Complaints
Contact our leaders

Email us

Account, sales or billing enquiry or request for support. 

Sales and general enquiries
Support enquiries

Visit a Telstra Store

Search for a store near you, book and manage store appointments. Or get in contact with one of our dedicated Telstra Business Centres.

Search for a store near you
Telstra Business Centres

CrowdSupport

You can now discuss topics relating to Telstra Business with us and other customers right here on CrowdSupport. From upcoming products and troubleshooting to managing your account and more. Join the conversation.

Visit CrowdSupport

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