International Roaming
When you travel overseas for business, you need your mobile phone to work the moment you step off the plane. International Roaming lets you automatically make and receive calls, send and receive data or access other services on your mobile phone when abroad. Facilitated through the network services of our international telecommunication affiliates, International Roaming helps you stay in touch with family, friends, colleagues and customers in more than 170 countries.
Pricing and Compatibility
Heading overseas for work or pleasure? Explore our great value plans and pricing, plus the countries where we offer discounted rates.
What do I need to do?
To stay in touch while you’re overseas, there are a few things you need to do before you leave and the moment you arrive to prepare and activate your International Roaming service.
Troubleshooting
Having problems connecting to an international network? Perhaps you’re connected but can’t make calls? A quick visit to our troubleshooting section may help you solve the problem quickly and easily.
Contact us
If you are in Australia: please call 125 109 any time, 24 hours a day.
If you are overseas using your Telstra mobile: call +61 2 9242 0570 any time, 24 hours a day. International call rates will apply.
If you are overseas using an international fixed line: call using the appropriate international access code (also known as an international call prefix) where you are located. Please use the following dialling format: [International access code] + [61] + [2 9242 0570], any time, 24 hours a day. International call charges from the fixed line will be charged separately.
Contact channels
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Business
1800 334 884 -
Enterprise
1300 835 787 -
Business Live Chat 24x7
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