All-4-Biz

What you get with All-4-Biz bundles:

• Free voice calls in Australia between all the fixed and mobile phones on your All-4-Biz account, subject to our FairPlay policy.
• One plan with low rates for your fixed and mobile services.
• One convenient bill for all the services on your All-4-Biz account.
• A Loyalty Bonus for you to spend on approved services and equipment.
• The freedom to change, add or remove services as your needs change.

Find out more

All-4-Biz plans are available through your Account Representative. Or, they can be purchased by visiting selected Telstra stores or dealers. All-4-Biz plans have been specifically designed for Telstra Business customers, and are not appropriate for Enterprise and Government customers.

Find your nearest All-4-Biz dealer

Click 'Show search options' and tick the 'All-4-Biz' checkbox when selecting your nearest dealer.

Alternatively, call or email your Account Representative.

Your Loyalty Bonus is your reward for keeping your business with us. The bigger your plan and the longer the term, the more rewards you get. Available from the moment you sign up, you can redeem your Loyalty Bonus through an approved channel for credit on your Telstra Invoice to purchase equipment to use with services on your All-4-Biz account, such as:

• Mobile phones and related equipment including handsets, accessories and smart phones
• Fixed/office phone equipment including desk phones, answering machines, fax machines, Telstra Business phone systems, headsets, and accessories
• Broadband/data devices and equipment

Find out how to redeem your Loyalty Bonus

What it can be used for:

You can use your loyalty bonus on a range of equipment, and certain charges, as set out in the eligible product list, which we can change from time to time.

Access the eligibility list (XLS, 1.03MB)

The equipment you buy, or charge you pay using the Loyalty Bonus, must be used in conjunction with a service on your All-4-Biz account. You can only use your Loyalty Bonus towards equipment you buy from us directly, our licensees or dealers, or authorised third parties, and which is on the list of eligible products.

What it can’t be used for:

You can’t use the loyalty bonus for anything that isn’t on the eligible products list.

Loyalty Bonus forms

• Redemption Claim Back
• Redemption Cancellation
• Loyalty Fund Transaction Summary

You may also redeem your Loyalty Bonus for once-off set-up, installation, establishment or connection fees related to equipment or services added to your All-4-Biz account.

These are fees that appear on your All-4-Biz invoice and include:

• Telstra set-up, connection, installation or establishment fees
• T-Suite® application implementation, configuration, integration, customisation, migration and project management charges
• Telstra Plus charges when billed directly to the All-4-Biz account invoice
• Reprogramming of phone systems when moving to Telstra
• Tablet devices that are SIM enabled and connected to a Telstra Mobile Broadband® on your All-4-Biz account

Your Loyalty Bonus cannot be used for the following products or purchases:

• Your All-4-Biz minimum monthly spend
• Telstra charges for services (for example, monthly access fees, usage charges and other ongoing fees)
• Mobile Repayment Option, Fixed Repayment Option or rental/lease payment amounts
• Products or charges not used in conjunction with your All-4-Biz services;
• Telemetry handsets, PDA devices
• Laptops, IT equipment
• Purchases made (or services provided) through a non-approved channel or outside of your Account
• Multifunction units (printer/scanner/fax) greater than $500 per unit. Only the first $500 per device can be redeemed against your Loyalty Bonus
• Any equipment that is not substantially used for telecommunications, for example computers, monitors, servers, laptops, notebooks, printers, scanners, TVs, sound systems, office equipment, general software, furniture, travel, accommodation, entertainment, household goods, intercoms, security equipment, power generation equipment, in vehicle navigation, control equipment, computer network and cabling
• Telstra Business Systems lease or rental charges; and
• Non Telstra Business Systems PABX equipment
  Any products or equipment that aren’t used in connection with a service on your All-4-Biz Account.

Your Loyalty Bonus amount is not transferable or redeemable as cash and cannot be taken as a cheque, paid to third parties or used to pay any existing service or equipment charges.

We will reduce the amount in your Loyalty Bonus account by the full GST inclusive price of the approved items redeemed by you. Once the redemption is confirmed and processed, the relevant credit will appear in your next Telstra bill for your Telstra Business All-4-Biz Plan.