Telstra - Manage Account - Voice and Data

Order Online helps put you in control by giving you a quick, secure and convenient way to manage a variety of Telstra voice, data and IP services.

Secure and controlled – secure online site, choice of either user id/password or digital certificate
Click and point – fast and easy to use
Increased visibility – order status for all fixed and data products; including those submitted via phone, fax and email
Saves you time – pre population of some details such as site address for existing services and existing billing account information
Removes frustration – validation of order information and mandatory fields minimises information error
More Informed – order updates for fixed line products (in real time) and twice daily updates for data products; ability to view details of existing fixed line and data products
Fast track your network changes – rapid resolution of simple feature and network changes

Create and send orders when you choose
Copy function to reduce key strokes and save you time
Check on the progress status for most voice and data orders including those not submitted online
Ability to export your data – save as a file, email or print
Online access to useful tools such as user guides and access to product information
Ability to view the details of your fixed line and data services online
Use the Help function for both support and product information
Ability to access multiple customer hierarchies with a single login

Voice and Data