Feature and Network Changes

This service enables you to submit simple feature and network change requests online for your existing Telstra services. Feature and Network Changes (FNC) is designed to reduce activation times, helping you optimise your network capabilities sooner.

Benefits

• Fast – rapid request implementation and efficient management of feature and network changes
• Responsive – immediate acknowledgment of requests including a sequence number for ease of reference
• Simple – online forms are quick and easy to complete
• More informed – you are kept informed throughout the delivery process
• Fast track service at no extra cost – standard charges apply to the changes as per Our Customer Terms
• More efficient – rapid delivery of your changes helps you optimise your network capabilities sooner

Features

• Available to submit requests at your convenience
• Request multiple feature changes for the same product on the one request
• Reduced delivery time

FNC is part of Order Online. To use Order Online, log-in with Your Telstra Tools credentials.

Access Your Telstra Tools (YTT)