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Your Telstra Tools for Enterprise

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All your tools in one place

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About Your Telstra Tools

Your Telstra Tools (YTT) is a new online one-stop shop for all your self-serve applications, tools and content. It's free for all Telstra Enterprise and Government customers.

Your Telstra Tools provides you with a secure and personalised space to access your online applications and information and allows you to manage your service relationship with us. If you are currently registered for Telstra’s online services (via Register and Enrolment), you are automatically enrolled to use Your Telstra Tools.


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Your Telstra Tools Features

With Your Telstra Tools you will be able to:

  • Access many of your Telstra self-serve applications in one place with one single secure log-in. You only need to log-in once and your self-serve tools are at your fingertips
  • Access new Telstra self-serve applications as, and when, they become available
  • View personalised information, including:
    • your Telstra sales account and service team details
    • your Telstra specialised service contacts
    • planned outage notifications
    • your online manager and / or subordinate users
    • service announcements and other documents from your service representative
    • dashboard for order status (where enrolled to Order Online)
    • your activation / assurance reports
  • Save your favourite applications or other web addresses as quick links
  • Share documents and reports with your Telstra Project and Service Management representatives
  • Submit requests for mobility fleet care reports
  • Receive service alerts and updates online
  • Find useful resources such as user guides for your online applications, latest news, relevant case studies and whitepapers
  • Modify your registration details, including your contact details, security questions and answers and password information where applicable
  • Manage your online user hierarchy, including creating and moving subordinate users, allocating online roles, modifying the online status of your subordinate users, managing user access to online applications, nominating your replacement, resetting passwords and replacing digital certificates
  • Submit your feedback to Telstra
  • Request online assistance via email, live chat or by calling us.

Read the Your Telstra Tools – Terms of Use

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Frequently Asked Questions

Browse here for quick answers to commonly asked questions, or put your query to the crowd at CrowdSupport™.

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