My Account Help

Discover what you can do within the new look My Account.

Learn how to:

• view multiple accounts and services
• make the most of the My Account Dashboard to manage your account and services, check account details quickly, and make changes when it suits you
• consolidate your bill, view how much data you’re using on your mobile or wireless service and more…

• Get Started. Take a tour now.

• Preview some of the My Account features

  My Account for Telstra Business customers provides access to a suite of online options that make managing your Telstra products and services easier. Below are just some of the features you can expect to find.

   

  Billing Services

  We give you easy access to detailed billing data so that you can manage and analyse your expenditure – even for calls yet to be billed. You can also consolidate bills and update your billing address.  

   

   

   

  Payments

  Turn electronic bills on or off. Access and pay your bills online. Choose from a wide range of payment methods such as automatic deductions from your bank account or credit card, Electronic Funds Transfers and others.  

   

   

   

  Account Management

  My Account Dashboard lets you find the mobile, broadband or fixed line service you need to manage. Simply type in a phone number or email address and away you go. When it comes to managing your account, you can also update your profile, check your data usage, change your password and more.  

   

   

   

  Notifications

  Receive notifications from us before your contract expires so that you can plan for the products and services you need moving forward.