Enjoy reliable internet, a phone line plus free-to-air and subscription TV with Telstra Velocity™.
On 24 December 2020, Telstra sold its Velocity Network to Uniti Group Limited, to be operated by Opticomm, its wholesale subsidiary. Over the coming months, Opticomm will be upgrading the network and become the new network access provider.
Opticomm is a wholesale provider and will not be the retailer of services on the upgraded network. Instead, Opticomm have a list of retail service providers who are able to help customers take advantage of the upgraded network. Like nbn, customers will continue to receive services from their preferred phone and internet provider - such as Telstra.
Telstra Velocity is still open for business! You can join Velocity network now and simply transition to the Opticomm network when the time comes.
Telstra Velocity® is Telstra's own optical fibre network that uses Fibre-to-the-premises (FTTP) technology to bring you high-speed internet, phone, subscription TV and Free-to-Air TV services on a single connection.
With Telstra Velocity, you’ll enjoy typical busy period speeds (7-11pm) of 25Mbps on the Standard speed tier and 80Mbps on the Premium speed tier.
Want to connect to Telstra Velocity? Call us now to find out how.
Available on the Core Internet and Unlimited Internet plan
Available on the Premium Internet plan
Get more Wi-Fi speed, on more devices, in more corners of your home with the new Telstra Smart Modem 3
Earn points when you pay your bill to put towards devices, accessories and more. Plus, enjoy exciting membership benefits.
Your home needs to be wired specifically for Telstra Velocity services to operate. We can’t guarantee your service delivery if your home doesn’t meet the Telstra Velocity cabling requirements.
Discuss your wiring needs with your builder and make sure your builder is aware that you live in a Telstra Velocity area.
When lots of people use the internet at the same time, such as between 7pm and 11pm, internet speeds can become slower. Actual speeds experienced will be lower due to a range of factors including location, equipment, software, data source and internet traffic. Speeds may be slower when your devices are connected via Wi-Fi rather than a network cable.
Foxtel is only available in Foxtel areas.
Telstra Smart Modem: Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at speeds of up to 25Mbps for downloads and 2Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.
View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.
Find your nearest Telstra store or Wi-Fi hotspot.