Pay a bill
Pay your bill online, now. Just enter your account number, bill number (if applicable) and payment amount. You'll find all these details on your bill.
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Pay your bill online, now. Just enter your account number, bill number (if applicable) and payment amount. You'll find all these details on your bill.
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Recharge your Pre-Paid Mobile, Mobile Broadband or micro-SIM for Apple iPad. Use your credit/debit card or PayPal account or log in to pay by voucher, cheque or savings account.
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Recharge your Pre-Paid Mobile, Mobile Broadband or micro-SIM for Apple iPad. Use your credit/debit card or PayPal account or log in to pay by voucher, cheque or savings account.
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Check your voice calls or how much data you've used since your last bill. Log in to My Account to view usage on your Telstra mobile or broadband service.
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To use your Pre-Paid SIM, you have to activate it first. You'll need some ID like a driver's licence or passport and the SIM number found in your Pre-Paid starter pack.
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Going overseas? Find out about the roaming costs and services available in each country and whether you need to get your mobile device activated.
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Complete our quick and easy online form to bar access to Premium SMS content on your mobile.
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Let us know where you experience little or no reception so we can improve our coverage. We will investigate and advise you of our findings.
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MyInbox combines your email, home or office phone and mobile communications in one place online and, best of all, access is included in your BigPond or Telstra membership / plans.
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Log in to change your paper bill to Email Bill.
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Log in to manage your bills, update your billing address and view your bills. You can set a bill reminder, view your bill history or add another account.
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Log in to download a PDF version of your bill, then print or save it to your PC.
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Want to switch back from Email Bill? Log in to change your billing options and receive a paper bill in the post.
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Take the hassle out of paying bills. Set up an automatic direct debit payment from your bank account or credit card.
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View your Telstra fixed and broadband service details online. It's the easy way to access your features, contracts and allowances.
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Need to move your Telstra or BigPond® services or update your billing address? Here you can organise it all online, without the fuss.
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Moving Home? Move your existing Telstra home phone, mobile and BigPond services to a new address.
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Register for My Account, where you can pay bills, view recent charges, check usage, set alerts, manage your Pre-Paid service and change your personal details. All you need is your account number and your email address.
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Log in to My Account, to view your account details, change alerts, view bill details, pay with a saved credit/debit card and manage your Pre-Paid service.
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If you no longer wish to receive email news and special offers from Telstra or BigPond, just follow these simple instructions to unsubscribe from our email lists.
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Change the billing address for your Telstra service online.
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Forgotten your My Account password?
Reset you password with your secret question and date of birth.
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Forgotten your My Account username? Give us your email address and we'll send it to you.
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Log in to create email or SMS alerts such as a bill reminder.
If you have existing alerts, you can change when and how you want to receive them.
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Track the progress of orders which you have placed with us. Just provide us your Order Number.
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The Service Status page keeps you updated on any issues or problems with accessing telstra.com, My Account and Telstra BigPond services.
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Register for My Account, where you can pay bills, view recent charges, check usage, set alerts, manage your Pre-Paid service and change your personal details. All you need is your account number and your email address.
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Log in to My Account, to view your account details, change alerts, view bill details, pay with a saved credit/debit card and manage your Pre-Paid service.
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Set up your compatible Telstra mobile phone for BigPond Mobile Services, picture and video messaging (MMS), email on your phone and much, much more.
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Your PUK code is an 8 digit code needed to reset your PIN and unlock your mobile. Get your PUK now!
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Check your voice calls or how much data you've used since your last bill. Log in to My Account to view usage on your Telstra mobile service.
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Check your mobile coverage and explore the reach of our wireless networks with these coverage maps, search tools and tips.
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Package together two or more of our phone features and receive a discount off the standard monthly charge. Features include calling number display, multiple number, phone & fax multiple number and MessageBank®.
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Want to change your home phone plan or add an additional telephone service at your current address? Just visit our Online Shop.
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Upgrade to a FOXTEL iQHD set top box and HD FOXTEL from Telstra subscription for the ultimate high definition experience. iQHD is your gateway to HD, 3D and On Demand entertainment.
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Bundle your home phone and broadband service and save. You can also add value options like a T-Box®, FOXTEL from Telstra and T-Hub®.
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Got a home phone, mobile, internet or FOXTEL service with someone else? Switch to us and you could save with a Single Bill or bundle deal.
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We'll help you get your gadgets going over the phone or in your home.
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Use our quick and easy online form to report a problem with your home phone.
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Log in to view your broadband service, check usage, change your plan, view bill details and pay with a saved credit/debit card.
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You can change your internet plan online, once in every billing period.
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If you want help to decide which plan is best for you, why not use our plan finder? We'll ask a series of questions about your internet usage and recommend a plan based on your answers.
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When you sign up to BigPond Broadband, we'll let you decide what to do with your existing BigPond dial-up account. You can even keep your existing username if you like.
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Check how much you have used since your last bill. Log in to My BigPond to view the usage on your Telstra mobile or broadband service.
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See what BigPond broadband options are available for your home or for access on the move check our mobile broadband coverage.
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Having a problem with your mobile device? We're here to help. Find out about troubleshooting tips or how you can have your mobile device assessed and repaired or replaced.
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We're overhauling each of our services to improve your online experience. This rating indicates the current level of functionality and ease-of-use of this task.