About Telstra

AnnouncementsRSS feed

The information on this screen is no longer current and is provided for educative and historical purposes only. Please refer to the disclaimer.

Media Release
06th November 2008

In an Australian first, Telstra today launched MyConnect™, a next generation messaging suite for Next G™ and BigPond® customers that combines email, voicemail, picture messaging, SMS and multimedia communications in one secure, integrated online and mobile service.

Mr David Moffatt, Group Managing Director, Telstra Consumer, said MyConnect™ breaks down the traditional barriers between multiple messaging systems, allowing customers to manage their phone messages and emails from any compatible Next G™ mobile phone or online at BigPond.com.

"With MyConnect™, customers have access to a truly integrated mobile and online messaging system. Sending email on your Next G™ mobile phone is now as simple as sending an SMS - using a single messaging folder for easy access," Mr Moffatt said.

"When a customer receives a picture message on their mobile phone and they are sitting at their PC using the internet, they can view the message on their computer screen in MyInbox. Similarly, if they're out and about, they can still receive important emails on their Next G™ handset," he said.

MyConnect™ includes three new integrated services:

  • MyInbox - an online one-stop shop: an online message, contact and calendar management centre where customers can access email, picture messaging, voicemail and videomail as well as send SMS, MMS and email - no subscription costs and access included in your Telstra or BigPond membership/plans[1].
  • MyEmail - email on the mobile: provides access to up to five existing email accounts[2], plus alerts of incoming mail on compatible Telstra Next G™ mobile handsets - $7 per month.
  • MySync - backup & synchronise your contacts: full automatic daily backup of contacts from compatible Next G" mobiles to a secure on-line website, and synchronisation with MyInbox. So if a customer loses, breaks or upgrades their mobile phone, their contacts are not lost and they can stay in touch - just $3 per month.[3]

Ms Holly Kramer, Group Managing Director, Telstra Product Management, said MyConnect™ brings customers closer to the people, information, accounts and devices they really care about.

"With MySync, customers also have the peace of mind of knowing that their important contact data is safe and easily recoverable if they lose, break or upgrade their mobile handset," Ms Kramer said.

"Telstra's product team pioneered this product for the Australian consumer market. The ingenuity of our people has brought to life our vision of easy one-click access to the information customers really want - on-line or on-mobile."

MyConnect™ hosts all your MyInbox and other synchronised information in an online server, kept secure on Telstra's networks. It is available now for Telstra Next G™, BigPond and Telstra.com customers. Customers can call 13 22 00 or go online Telstra.Com (www.telstra.com) for further information.

[1] Use of the service may affect a customer's monthly internet usage total. Charges apply for sending SMS/MMS, accessing voicemail/videomail, and for calendar notification alerts.

[2]Attachments can only be viewed from bigpond.com and BigPond hosted addresses, and subject to handset capabilities.

[3]Contacts are only synced if saved to customer's handset and not SIM. Customers may also be able to back-up and sync calendar, tasks and notes, depending on handset compatibility. [Check www.telstra.com for details.] Syncing occurs once per day when mobile is switched on and the customer has Next G™ mobile coverage.

 

Reference Number: 295/2008

 

Search About Telstra
  • Receive our RSS feeds
  • Glossary of terms
  • Print this page
  • Media Inquiries Hotline
    1300 769 780