Select from these categories to see if your question has been answered.
- Company Information
- Dividend Policy and Payment
- Foreign Ownership
- General Information and Help
- Government Contact Details
- Reports and Events
- Share Information
- Shareholder Account Administration
- Telstra American Depository Receipts (ADRs)
Still haven't found what you're looking for?
Share Information
Am I a CHESS Sponsored Holder or an Issuer Sponsored Holder?
If you have entered a sponsoring agreement with a broker (see Glossary for definitions) then you are a CHESS Sponsored Holder - also referred to as a Broker Sponsored Holder. If not, then you are an Issuer Sponsored Holder.
CHESS Sponsored holdings are identified by a Holder Identification Number (HIN) which starts with an X while Issuer Sponsored holdings can be identified by a Securityholder Reference Number (SRN) which starts with an I.
Can minors have shareholdings?
Some issuers may specifically preclude shareholdings from registration in a minor's name. Where not specifically precluded, minors are able to hold shares in their name. However, this may present several impracticalities and legal constraints. The following problems could occur:
- The contract to purchase the securities may not be valid.
- Tax File Number Legislation requires that a TFN or valid exemption is quoted, or resident
withholding tax is deducted, from any unfranked payment. Children under 16 years earning Income from dividends are not able to claim their date of birth as an exemption. The income threshold does not apply to dividend income.
- They may not be legally entitled to sell shares or sign any transfer out of their name.
- They are not legally allowed to appoint a proxy or vote at meetings.
- They may not be allowed to issue instructions regarding change of address, banking requests and dividend elections. To overcome these difficulties, securities to be held for a minor should be registered in the name of a parent or guardian, with a designation such as for identification purposes.
To transfer the shares into the name of the parent or guardian, please complete a Minor Statement and Indemnity Form and a Transfer of Ownership Form. The forms should be submitted with a certified copy of the minor's full birth certificate or documentation that appoints you as the guardian.
Do I need to provide a Tax File Number (TFN)/Australian Business Number (ABN) when making an investment?
Providing an Australian Business Number (ABN) or (Tax file number) TFN is not compulsory, but Telstra is obliged to deduct tax at the top marginal rate plus Medicare levy from dividends, to the extent that they are not fully franked, payable to Australian resident investors who have not supplied their TFN/ ABN or claimed a redemption.
If you have an ABN and are making this investment in the course of a business or enterprise carried on by you, you may quote your ABN instead of your TFN.
You can now update your ABN/TFN details directly on the Shareholder Services section. You will need your SRN/HIN.
How can I buy Telstra shares or sell that ones I have?
To sell your shares you will need to contact your broker. If you do not have a broker, the Australian Stock Exchange will be able to provide you with a broker referral. You can contact a Customer Service provider at the Australian Stock Exchange on 131 279 (within Australia) or +61 2 9338 000 (overseas). Alternatively, visit the Australian Stock Exchange website. You can also contact the Telstra Share Registry on 1300 88 66 77 who offer a share sale facility.How do I put a stop trade on a holding?
CHESS Sponsored holders should contact their broker (see glossary for definitions.)
For Issuer Sponsored holdings, the Telstra Share Registry can only place a stop trade on a holding if specifically instructed under legal authority (e.g. under Court Order), or if the shares have been moved to another SRN because the existing one has been lost or stolen.
I purchased my shares through the Telstra share offer (T1, T2 or T3). Can you tell me how much I paid for my shares?
For T1, the total price per share was $3.30 (first instalment $1.95 and second instalment $1.35). Trading commenced 17 Nov 1997 and the final instalment of $1.35 was due 17 Nov 1998.
For T2, the total price per share was $7.40 (first instalment $4.50 and second instalment $2.90). Trading commenced 18 Oct 1999 and the final instalment of $2.90 was due 2 Nov 2000.
For T3, the total price per share was $3.60 (first instalment $2.00 and second instalment $1.60). Trading commenced 20 November 2006 and the final instalment of $1.60 was due no later than 29 May 2008.
What do Brokers do?
Brokers provide a variety of services to their clients. Primarily they facilitate securities trading - that is, the buying and selling of shares. If you want to buy or sell shares you need to do so via a broker.
To find a broker, visit the Australian Stock Exchange website, or check the Yellow Pages under 'Stock and Share Brokers'.
