About Telstra

Reports - Telstra reports on its corporate responsibility activities and has its activities reported in external indexes.

Telstra Corporate Responsibility Reports

We have reported on our performance in relation to coporate responsibility since 2003. Our reports outline our social activity in relation to customers, employees, communities, marketplace and environment.

Corporate Responsibility Index

Telstra participated in the 2007 Australian Corporate Responsibility Index, where we scored 87% per cent. Our result is encouraging and will assist us to move forward with our corporate responsibility management approach and performance.

High-Bandwidth, Low-Carbon, a climate change report commissioned by Telstra

The Report has been peer-reviewed by independent experts World Wildlife Fund Australia's Chief Executive Officer, Greg Bourne, and leading Australian energy and environmental authority, Dr Hugh Saddler. This commissioned report and all associated downloads is now available for review.

Telstra Social Reports

Telstra Public Environment Report

Since 1999-2000 we have produced a Public Environment Report on how our activity and operations have impacted on the environment, and the strategies and actions we have in place to reduce or mitigate this impact. From 2006, the Environmental Performance information is included in Telstra's Corporate Responsibility Report.

National Packaging Covenant

To reduce the impacts of packaging, we became a signatory to the National Packaging Covenant (NPC) - a voluntary program, under which signatories commit to reduce the environmental impacts associated with packaging. We submitted our first Action Plan to the NPC Council in April 2002 and have produced an annual progress report.

To view Telstra's NPC report go to www.packcoun.com.au and click on 'The Covenant/NEPM' and then 'Action Plans'.

Carbon Disclosure Project

The Carbon Disclosure Project (CDP) provides a secretariat for the world's largest institutional investor collaboration on the business implications of climate change. CDP represents an efficient process whereby many institutional investors collectively sign a single global request for disclosure of information on Greenhouse Gas Emissions.

To view Telstra's CDP report, go to cdproject.net/results.asp and type 'Telstra' in 'Search responses by company name'.

Greenhouse Challenge Plus

Greenhouse Challenge Plus enables Australian companies to form working partnerships with the Australian Government to improve energy efficiency and reduce greenhouse gas emissions.

To view Telstra's greenhouse gas emissions report, go to www.greenhouse.gov.au/cgi-bin/challenge/displaysearch.pl?page=reports and type 'Telstra' in the 'search by company name' category and press Search Public Statements.

Telstra Equal Employment Opportunity (EEO)

Our annual reports summarise the programs and outcomes of the Telstra Equal Employment Opportunity (EEO) and Diversity program.

Zoning Review Project

In 2001 Telstra conducted a review of its telephone call zoning system. The purpose of the review was for Telstra to assess the issues identified by interested parties pertaining to the zoning system, and implement solutions which addressed these issues and Telstra's commercial objectives. A feature of the review was a period of public consultation, which provided customers with an opportunity to contribute to the review. These documents provide information about the review process and its outcomes.

This paper provides information about Telstra's zoning system and details about how submissions to the review were made.

These reports summarise all the telephone call zoning issues contained in submissions to the review.

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