We provide new generation data and internet services including:
- broadband and narrowband services for consumers and small and medium businesses through our ISP, BigPond®
- business grade internet solutions
- IP Solutions
- domestic and international frame relay and ATM products.
We also provide data and specialised services including ISDN, digital data services, voice grade dedicated lines, transaction/EFTPOS services and video and audio network services.
In relation to internet services, one of our key focuses is on broadband. Our goal to provide broadband through our retail and wholesale channels to one million broadband SIOs by June 2005 was achieved more than a year ahead of schedule.
We offer a range of internet products and packages under our BigPond® brand. Telstra BigPond® Home and Business offer dial-up modem and ISDN internet services to residential and small and medium business customers across Australia. Telstra BigPond® Broadband provides broadband internet services to consumer and small and medium business customers via hybrid fibre coaxial cable, satellite, ADSL and wireless technologies.
Telstra internet Direct also provides business customers with high quality dedicated internet access within Australia at access transmission rates up to one gigabyte per second (Gbps).
We also provide wholesale internet access products for use by licensed carriers, ISPs and CSPs.
Other data services
We offer other data services, in some cases with business partners, including:
- online games-based entertainment, sports information, video on demand and music services
- collaboration services that provide audio, video and web-based conferencing (including the Conferlink® product range)
- ecommerce solutions including e-trading, e-payments, EFTPOS/ATM network services and straightthrough processing services
- Business DSL, that offers a broadband data service with symmetric data rates and business grade service levels with competitive pricing and extensive network coverage
- Online Customer Management Facility (OCMF) providing a self-service capability for customers to manage user access to their IP networks
- Connect IP solution range which is a standardised, end-to-end, IP based WAN offering that integrates network management and data connectivity with Customer Premises Equipment (CPE), allowing for seamless data transfer between customer sites
- Digital Video Network (DVN) initiative allowing our media customers to share content such as news or sporting arena access over their DVN networks
- IP Telephony, an open standard IP communications suite, which delivers hosted IP telephony and IP applications to our corporate customers
- Managed Wide Area Networks services (WANs) including design, CPE sales and installation, network establishment and maintenance.
