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Awards


Recognition for the new Telstra

As consumers start to benefit from the improved services offered by the 'new' Telstra - recognition is also coming in the form of awards from round the world.

Telstra honours in 2011

Australia & New Zealand Internet Awards (ANZIA) 2011 – Melbourne, VIC

Communications Alliance and CommsDay Awards (ACOMMS) 2011 - Sydney, NSW

  • Telstra was awarded the Community Contribution Award for our assistance to the Queensland community following the January floods and Cyclone Yasi.
    July 2011

TM Forum Excellence Awards 2011 – Dublin

Telstra honours in 2010

Smarthouse Magazine Best of the Best 2010 Awards - Australia

  • Best IPTV Provider: Telstra BigPond
  • Best PVR: Telstra T-Box, and
  • Best IPTV Service on a TV: LG Netcast “BigPond Movies is the highlight of the Netcast service”.
    December 2010

World Communication Awards - Australia

  • Telstra Enterprise & Government (TE&G) was announced as the winner of the World Communication Awards in the Best Brand category for the TE&G 2010 Productivity Campaign.
    November 2010

CSIA awards - Australia

  • Next Generation Operations CCS Centrelink team - Network Applications & Service, Telstra Operations -  National & ACT winners - Service Excellence in a Service Desk.
  • Rex Allgood & Nathan Peters, TE&G Customer Care - Joint winners - Certified Business Relationship Manager of the Year.
  • Kathie O'Reilly, Service Delivery, Telstra Operations -QLD Customer Service Manager of the Year. 
  • Townsville Contact Centre, Service Delivery Telstra Operations -QLD Service Excellence Award- Medium Business or Division.
  • TE&G Customer Care - National Highly Commended - Service Excellence in a National Contact Centre.
    November 2010

2010 Frost & Sullivan Best Practices Awards - Australia

Telstra won four awards:
  • Broadband Service Provider of the Year
  • Hosted Contact Centre Provider of the Year 
  • Data Communications Service Provider of the Year 
  • Managed Service Provider of the Year
    November 2010

Broadband Infovision Awards 2010 - Paris

  • Telstra’s Arnhem Land Fibre Project won the prestigious ‘Changing Lives’ award at the Broadband Infovision Awards.
    This award win is the third international award for the Arnhem Land Fibre Project and the tenth achieved overall.
    Related media release: Broadband partnership recognised for changing lives
    October 2010

 HTC Service Excellence Award - Asia-Pacific - Taiwan

  • The Telstra National Repairs Centre (NRC) in Sydney was awarded the HTC Service Excellence Award for the Asia-Pacific region – one of only four awards presented globally! The award was presented by Michael Tsai, HTC Regional Customer Service Director, who travelled from Taiwan to Australia for the occasion. This is the NRC’s second international award this year.
    September 2010

2010 Australian Effie Awards

Our award winning ad campaigns were:

  • Golden Effie Award for BigPond’s iconic “Patrick and Daniel” advertising campaign, exemplified in the latest series “Power of Belonging”, in the Long Term Effects category
  • Silver Effie Award for Telstra Business’ "Reconnecting with Small Business" Mobile Plus campaign in the One to One category.
    More info: Australian EFFIE Awards 2010
    August 2010

AIPM Project Management Achievement Awards - Northern Division - Darwin, NT

  • Telstra wins two AIPM awards in the Northern Division – the ‘Project of the Year' award and the Territory’s award for best 'Regional Development’ for their work on Stage 2 work of the 'Broadbanding the Top End' project.
    Related media release: Telstra wins two AIPM awards in the Northern Division
    August 2010

AIPM Project Management Achievement Awards – Victorian Chapter

  • Telstra wins the AIPM awards in the Victorian Chapter – best ‘Construction/Engineering less $100M' for their work in building Catholic Network Australia’s core network and completing Batch 1 work (of connecting 790 schools and administrative offices) three weeks ahead of the 31 March contract milestone.
    August 2010

IT Service Management Industry Awards Forum Australia - Melbourne, VIC

  • Telstra and Infosys Technologies Ltd won Best ITSM (IT Service Management) Project of the Year, the top industry award bestowed by IT Service Management Forum (itSMF) Australia, the peak body for IT Service Management in Australia. The Telstra-Infosys submission tied with one from the Department of Immigration.
    Related media release: Telstra and Infosys Win Top Honours in IT Service Management Awards
    August 2010

Communications Alliance and Communications Day (ACOMM) Awards 2010 - Sydney, NSW

  • Telstra was recognised in two categories at the 2010 ACOMM Awards. The industry's top honour, the 2010 Communications Ambassador Award, was awarded to Telstra Group Managing Director Business, Deena Shiff. Telstra Enterprise & Government was also recognised with a commitment to customer service award.
    July 2010

Global Telecoms Business Innovation Awards 2010 – London, UK

  • Telstra was recognised at the 2010 Global Telecoms Business Innovation Awards, winning the Rural backbone innovation award for the Arnhem Land Fibre Project. This is the project’s second international award.
    Related media release: Remote project wins internationally
    June 2010

SAS Enterprise Excellence Award

ATUG 2010 Excellence Awards - Sydney, NSW

  • Telstra wins the Australian Telecommunications Users Group (ATUG) 2010 Excellence Award for 'Best Communications Initiative - Regional' for Phase 2 of the 'Broadbanding the Top End' project.
    Related media release: Telstra fibre project win
    March 2010

2010 Catalyst Award - New York, USA

  • Telstra becomes the first Australian company to win the prestigious Catalyst Award, an annual international award for initiatives that support and advance women in business. Telstra received the award for its Next Generation Gender Diversity initiatives.
    Related media release: Catalyst awards Telstra's gender diversity initiative
    January 2010

Telstra honours in 2009

Outstanding Customer Service - 2009 Qantas Australian Domestic Airports Shopping awards

  • Telstra's T[life] Airport stores (in Melbourne and Sydney) have recently been presented the "Outstanding Customer Service" award at the 2009 Qantas Australian Domestic Airports Shopping awards night
    December 2009

Media Thinking Awards - Singapore

  • Telstra and its media buying and advertising agency OMD win bronze in the Best Use of New Applications category for our innovative approach to increasing everyday consumer use of Telstra Mobile Codes.
    December 2009

IDC SMB Excellence Awards - November 2009

  • WCA logoGlobal research firm IDC awarded Telstra Business with the inaugural "IDC SMB Business Excellence Award" for its innovative T-Suite® 'cloud computing' software service for small-medium sized business.
    Media Release: Telstra wins global award for business innovation
    November 2009

World Communication Awards 2009 - London, UK

AIPM Project Management Achievement Awards - National Awards - Adelaide, SA

  • Telstra receives the national Australian Institute of Project Management (AIPM) award for best 'Construction/ Engineering project with a total budget of less than $100m', for the 'Broadbanding the Top End' project.
    October 2009

AIPM Project Management Achievement Awards - Northern Division - Darwin, NT

  • AIPM logoTelstra wins two AIPM awards in the Northern Division – the 'Project of the Year' award and the Territory’s award for best 'Construction/ Engineering project with a total budget of less than $100m’ for the 'Broadbanding the Top End' project.
    Media release: High Speed Broadband to Arnhem Land wins Major Award
    September 2009

Engineers Australia, Engineering Excellence Awards - Sydney Division

  • EA logoTelstra received both the best Project Management and best Infrastructure Project awards for the Endeavour (Sydney-Hawaii) cable project at the Engineers Australia Engineering Excellence Awards (Sydney Division).
    September 2009

Engineers Australia, Engineering Excellence Awards - Northern Division - Darwin, NT

  • Telstra is highly commended for their community engagement at the Engineers Australia, Engineering Excellence Awards, Northern Division, for the 'Broadbanding the Top End' project.
    September 2009

Communications Alliance and CommsDay Awards 2009 (ACOMM Awards)

  • Telstra Enterprise & Government wins the Innovation for a Large Company Award
  • Telstra Enterprise & Government shares the Commitment to Customer Services Award
  • Telstra's Chief Technology Officer, Dr Hugh Bradlow, shares the Telecommunications Ambassador of the Year Award
    August 2009

ATUG 2009 Excellence Awards - Sydney, NSW

"Program of The Year" at SkillSoft's annual customer event, Perspectives 2009

  • Telstra was awarded "Program of The Year" at SkillSoft's annual customer event, "Perspectives" for the Business Administration Certificate IV for Telstra Finance and Administration and Telstra Country Wide

 
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