Telstra's commitment to delivering leading telecommunications products and services to our customers in regional, rural and remote Australia is of the highest order. It makes business sense to do so and Telstra has been operating under this principle for decades.
Australian Government regulation requires Telstra, since 2005, to maintain a local presence in regional, rural and remote Australia (Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997 (Amendment No. 2 of 2005) Condition Number 32). The Licence Condition applies to the extent that the local presence is broadly compatible with the licensee's overall commercial interests, is not unduly prescriptive, and does not impose undue financial and administrative burdens on the licensee. The Licence Condition also requires Telstra to complete a Regional and Rural Presence Plan every three years.
The Telstra Regional and Rural Presence Plan 2012 sets out Telstra's most recent response to the Licence Condition. Telstra's commitment to regional, rural and remote Australia is not the result of regulation. Rather, it is the result of Telstra's commercial imperative to attract and retain customers in highly competitive markets.
The Telstra Regional and Rural Presence Plan 2012 has been approved by the Minister for Broadband, Communications and the Digital Economy.
View the 2012 Regional and Rural Presence Plan
- Telstra Regional and Rural Presence Plan 2012-2015 (PDF, 572KB)
- Telstra Regional and Rural Presence Plan 2012-2015 (DOC, 474KB)