Telstra's commitment to delivering leading telecommunications products and services to our customers in regional, rural and remote Australia is of the highest order. It makes business sense to do so and Telstra has been operating under this principle for decades.
Australian Government regulation requires Telstra, since 2005, to maintain a local presence in regional, rural and remote Australia (Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997 (Amendment No. 2 of 2005) Condition Number 32). The Licence Condition applies to the extent that the local presence is broadly compatible with the licensee's overall commercial interests, is not unduly prescriptive, and does not impose undue financial and administrative burdens on the licensee. The Licence Condition also requires Telstra to complete a Regional and Rural Presence Plan every three years.
The Telstra Regional and Rural Presence Plan 2009 sets out Telstra's most recent response to the Licence Condition. Telstra's commitment to regional, rural and remote Australia is not the result of regulation. Rather, it is the result of Telstra's commercial imperative to attract and retain customers in highly competitive markets.
The Telstra Regional and Rural Presence Plan 2009 has been approved by the Minister for Broadband, Communications and the Digital Economy.
View the preliminary 2012 Regional and Rural Presence Plan
- 2012 preliminary Regional and Rural Presence Plan (PDF, 573KB)
- 2012 preliminary Regional and Rural Presence Plan (DOC, 475KB)
Telstra’s Regional and Rural Presence Plan – open for consultation
Telstra is a major provider of telecommunications services to Australia’s regional and rural communities. Our dedication and commitment to serving the needs of these customers is long standing and will continue in the future.
Telstra’s draft Regional and Rural Presence Plan 2012-2015 sets out Telstra’s response to the Licence Condition. As required under Licence Condition 32(11), Telstra invites submissions from interested stakeholders. The consultation period will run for 42 days, commencing on 16 January, 2012 and closing on 26 February, 2012.
If you would like to comment on the plan, please do so and send your feedback via email to RegionalandRuralPresencePlan2012Feedback@team.telstra.com
View the 2009 Regional and Rural Presence Plan
- 2009 Regional and Rural Presence Plan (PDF, 438KB)
- 2009 Regional and Rural Presence Plan (DOC, 450KB)
Under the Local Presence Plan Licence Condition (Carrier Licence Conditions (Telstra Corporation Limited) Declaration 1997 (Amendment No. 2 of 2005)) Telstra is required to report annually on its progress in implementing the Regional and Rural Presence plan.
- Annual Review - August 2011 (PDF, 732KB)
- Annual Review - August 2011 (DOC, 1,556KB)
- Annual Review - August 2010 (PDF, 667KB)
- Annual Review - August 2010 (DOC, 476KB)
- Annual Review - August 2009 (PDF, 204KB)
- Annual Review - August 2009 (RTF, 338KB)
- Annual Review - August 2008 (PDF, 104KB)
- Annual Review - August 2008 (RTF, 293KB)
- Annual Review - August 2007 (PDF, 105KB)
- Annual Review - August 2007 (RTF, 314KB)
