• Home
• Our Company
  • Telstra Profile
  • Vision and Mission
  • Executives and Directors
  • Business Units
  • History
    • Tele­communications Timeline
    • The Telstra Story
    • Telstra Museums
  • Fast Facts
  • Awards
  • Corporate Governance
    • Board of Directors
    • Committees of the Board
    • Remuneration Framework
    • Risk Oversight and Management
    • Company Policies and Business Principles
    • Diversity and Inclusion
    • Documents and Charters
  • Regulatory Environment
    • Accounting Separation
    • IPND
  • Supplying to Telstra
    • Purchasing in Telstra
    • Telstra's Purchasing Terms
    • Contractual Terms & Conditions
    • Telstra's Tendering Process
    • eCommerce with Telstra
    • eCommerce - Telstra Contracted Vendors
    • eCommerce - Activities within Telstra
    • eCommerce - Additional Information
  • Telstra Innovation Challenge
    • Selection Criteria
    • Winners
• Media Centre
  • Announcements
  • Speeches
  • Reports and Submissions
  • Photos
  • Radio Grabs
  • TV Reel
  • FAQs
• Investor Centre
  • ASX Announcements
  • My Shareholding
    • Shareholder Updates
    • Become an e-shareholder
    • Shareholder Login
    • Shareholder Forms
    • Annual General Meeting
    • Share Price Details
      • Indices Comparison
    • Dividends
      • Dividend Reinvestment Plan
    • Share Offer Prospectus
    • Employee Shareholder Scheme
    • FAQs
  • Financial Information
    • Financial Results
    • Investor Day
    • Annual Report
    • Other Presentations
    • Five Year Financial Summary
    • Webcasts
  • Treasury (Debt Investors)
    • Domestic Borrowings
    • Domestic Borrowings - Documentation
    • Foreign Borrowings
    • Foreign Borrowings - Documentation
    • Credit Ratings
    • Debt Investor Information
  • Calendar
  • Contact Us
• Careers
• Customer Service Approach
  • Customer Service Charter
  • Customer Service Guarantee (CSG)
  • Universal Service Obligation (USO)
  • How to make a complaint
  • Send us your positive feedback
  • Access for Everyone
    • A-Z Products & Solutions
    • About the Program
    • Information for Community Agencies
  • Disability Services
    • Disability Products & Services
    • Disability Equipment Program
    • Apply for Equipment
    • Additional Products & Services
    • Contact Us
    • Accessible Brochures
    • Community Initiatives
    • Action Plan & History
    • Useful Links
  • Mass Service Disruptions (MSD)
  • Payphone Services
    • Telstra's Universal Service Obligation
    • Telstra Smart Payphone
    • TTY Payphones
    • Payphone Enquiries and Applications
    • Siting Criteria for Public Payphones
    • Considerations When Siting a Payphone
    • Removal Criteria
  • Customer Service & Network Reports
    • Service Performance
    • Network Reliability
  • Regional & Rural Presence Plan
  • National Broadband Network
• Sustainability
  • Our Customers
  • Our People
  • In The Community
  • Environment
  • Reports & Downloads
• Consumer Advice
  • Mobile
    • Drive Safe
    • In Case of Emergency (ICE)
    • Mobile Phones and Hearing Aids
    • Mobile Hoaxes
    • Missing Your Mobile
    • Fighting Spam
    • Etiquette
    • Recycling
  • Internet and cyber-safety
    • Toddlers and Children
    • Teenagers and Young Adults
    • Professionals and Providers
    • Forever Young and Retirees
    • Tips for all ages
    • Case Studies
  • Emergency
  • Dial before you Dig
    • Cable Plans
    • Safe Digging
    • FAQs
  • Electromagnetic Energy (EME)
    • Understanding EME
    • Mobile Phones & Health
    • EME Research & Science Monitoring
    • Mobile Base Stations & Health
    • Wireless Products - EME Fact Sheets
    • Information Sources & Links
    • RF-Map Software Users Information
    • Software & Tools
    • Contact
  • Unwelcome Calls
    • Legal Information
    • Call Types
    • Do Not Call Register
    • Contact Us
  • Acoustic Shrieks & Thunderstorms
• Contact Us
  • Request a Speaker

A number of accessible brochures are available. These include:

• Access for Everyone A-Z Guide (RTF, 326kB)
• At Home with Telstra (RTF, 200kB)
• Bring Your Home Phone to Life (RTF, 308kB)
• Disability Equipment Program (RTF, 183kB)
• Get Mobile with Telstra (RTF, 499kB)
• Home Features User Guide (RTF, 260kB)
• Home - Great Value Long Distance Call Rates (RTF, 996kB)
• Priority Assistance (RTF, 220kB)
• Things You Need to Know About Telstra Services - Your Rights and Obligations (RTF, 240kB)
• Your Bill (RTF, 196kB)
  

For further information on affordable access to telecommunications services visit the Access for Everyone area of the site.