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Access for everyone

The phone can be the best way for you to keep in touch with your family and friends, and also to be contactable for health, business and other reasons. Because everyone's circumstances are different, we offer a wide range of service options to help keep you connected, whether you:

  • are doing it tough
  • looking for work or accommodation
  • trying to make ends meet
  • are a person with a disability
  • live in a remote or indigenous community

You can view the categories below to help you find the products and solutions that will suit your needs or alternatively view our A-Z Products & Solutions listing.


We recognise that sometimes unforseen events in your life may affect your ability to pay for services you have used. We offer a range of payment and service options so you can stay connected:


Everyone uses their phone differently. For this reason we offer a variety of services that can help you keep in control of the amount you spend on your phone services:

People with a

We've been providing services for Australians with a disability and older Australians for over 25 years. For information about our products, services and initiatives for customers with a disability view our Disability Services content.

Remote Indigenous

We are committed to making our products and services affordable and accessible to people who live in remote Indigenous communities:

Access for Everyone brochure (Note: We are currently updating the Access for Everyone brochure)

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Access for Everyone

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