Access for Everyone
The phone can be the best way for you to keep in touch with your family and friends, and also to be contactable for health, business and other reasons. Because everyone's circumstances are different, we offer a wide range of service options to help keep you connected, whether you:
- are doing it tough
- looking for work or accommodation
- trying to make ends meet
- are a person with a disability
- live in a remote or indigenous community
You can view the categories below to help you find the products and solutions that will suit your needs or alternatively view our A-Z Products & Solutions listing.
Staying
Connected
We recognise that sometimes unforseen events in your life may affect your ability to pay for services you have used. We offer a range of payment and service options so you can stay connected:
Affordability
Options
Everyone uses their phone differently. For this reason we offer a variety of services that can help you keep in control of the amount you spend on your phone services:
People with a
Disability
We've been providing services for Australians with a disability and older Australians for over 25 years. For information about our products, services and initiatives for customers with a disability view our Disability Services content.
If you would like a printable version of the A-Z listing of products and solutions, you can download the Access for Everyone brochure (PDF, 566KB).

