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Unwelcome calls

If you have received an Unwelcome Call threatening life or property contact the Police immediately on 000.

Our Unwelcome Calls service is available to Telstra customers. If you're receiving unwelcome calls and a carrier other than Telstra provides your telephone service, contact your service provider.

These pages outline how we can help you take positive action against unwelcome calls. Whatever the nature of the calls, we aim to minimise any stress and inconvenience.

How to opt out of Telstra telemarketing

If you do not wish to receive Telstra telemarketing calls, or for information on our telemarketing opt out process, please call us on 1800 039 059 (9am-7pm EST Mon to Fri, excluding public holidays).

Legal Information

Telstra operations are governed by a number of Federal Acts of Parliament. The release of information from the Unwelcome Calls Centre is also strictly controlled.

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Call Types

Are you receiving Unwelcome Calls? Unwelcome Calls can vary in nature.

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Do Not Call Register

Find out how you can register for the Do Not Call Register.

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Contact Us

Information about how to contact our specialist Unwelcome Calls Centre.

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