Consumer Advice
Mobile
Find out what you can do to avoid receiving unsolicited messages on your mobile and other common concerns.
Internet and cyber-safety
Read advice on internet security and cyber-safety, plus tips on how to stop spam.
In an Emergency
Calling for help! Find out what to do in an emergency.
Dial before you Dig
The simplest way to avoid cable damage is to find out where the cables are located before you dig.
Electromagnetic Emissions (EME)
Find out how Telstra operates its networks responsibly in order to minimise community impacts.
Unwelcome Calls
If you are receiving unwelcome calls, Telstra can help you. Whatever the nature of the calls, Telstra aims to minimise any stress and inconvenience.
Acoustic Shrieks and Thunderstorms
Read advice on how to minimise the risk of acoustic shrieks on your phone line and find out what you should know about making calls during thunderstorms.
